Resources for service providers

This page provides posters and videos that can help service providers with the tasks they'll need to complete most frequently.

Posters

Videos

Posters

You can use the following resources online, or print them and post them at your work station.

Poster	Download link
Individual appointments
Begin an individual appointment	Download
Add a person using the waiting-area screen	Download
Invite a guest from the call screen	Download
Call screen tour	Download
Group consultations
Begin a group consultation	Download
Consult Now
Begin a Consult-Now call	Download
Meetings
Attend a meeting	Download
Organise an online and in-person meeting	Download
Organise an online meeting	Download
Multi-factor authentication (MFA) setup
Microsoft Authenticator on Android	Download
Microsoft Authenticator on iPhone	Download
Google Authenticator on Android	Download
Google Authenticator on iPhone	Download
Troubleshooting
Troubleshooting poster	Download

Videos

The videos below were produced by NHS Scotland and have been shared with permission. Some of the user interface elements shown may differ slightly from what you see in your organisation's Attend Anywhere screens.

Overview for service providers

Related topics:

• Test your equipment

• Start a call

• Individual appointment

Waiting area administration

Related topics:

• Waiting areas

• Service providers

Waiting area opening hours

Related topics:

• Set waiting area access hours

• Suspend waiting area access

Send waiting area links

Related topic: Share a waiting area link

Add a service provider

Related topic: Add users to a waiting area

Transfer a call

Related topics:

• Roles and permissions

• Users

• Transfer a call

Run a group consultation

Related topics:

• Start and end calls

• Understanding the call screen

• Breakout rooms

Start a Consult Now call

Related topics:

• Start and end calls

• Consult Now