Invite someone to a call
If you are in an individual appointment with a service user A person who is seeking care or advice from a service provider via video call. A service user may be a patient, client, consumer, citizen, or similar. and you need to add someone else to the call, you can invite them via the call screen controls.
Example: Your service user requests an interpreter, a family member, or a support person, or you need to consult an on-call specialist.
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From the call screen, select More Invite guest. The invite-guest panel opens.
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Chose an option:
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Enter the email address of the guest and select Send email.
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Enter the UK mobile phone number of the guest and select Send text message.
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Select Copy link to copy a URL so that you can paste it into an email or chat program to send to the guest.
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Important: As soon as the guest opens the link and enters their details, they are admitted to the call.