Change the default headset/speaker

If your device is connected to multiple headsets or speakers, you can change the default peripheral used by your operating system. This change affects all programs and applications on your device. To change your headset or speaker for the current call only, see Change your device settings.

See instructions for: 

Windows

Apple

Windows

The following steps are for Windows 10. Instructions for other Windows versions may vary slightly.

  1. In the notification area of the Windows taskbar, right-click the sound icon and select Open Sound settings.

    The Sound button in the Windows 10 tray. A callout says, Right-click the Sound icon and select Open Sound Settings.

    The Sound Settings page opens.

    The Windows 10 Sound Settings dialog showing the Choose Your Output Device list.

  2. From the Choose your output device list, select your preferred default headset or speaker.

  3. Select the x in the top right to close the Sound Settings page.

Apple

  1. From the Apple menu, select System Settings….

  2. From the System Settings window, select Sound.

  3. In the Sound window, select Output.

    4. The Apple System Preferences, Sound settings. The Output tab is selected, and the Select a Device for Sound Output list appears.

  4. Select your preferred audio device from the list.

  5. Make sure that Output volume is set to a suitable level, and that the Mute check box is not selected.

  6. Select Close.

    7. The red, yellow and green dots in the top left of an Apple Mac. The red dot is highlighted.

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