Mute your microphone

Muting your microphone is useful if you need a moment of privacy or if there is a lot of background noise that is interfering with your appointment.

On the call screen, select Mute microphone button. Mic. Your microphone is now muted.

To unmute your microphone, select Unmute microphone button. Mic.

Group consultations: mute participants' microphones

In a group consultation, you can mute the microphones of participants.

Mute a participant

To mute a single participant:

  1. In the call screen, click People . The People panel opens.

  2. In the People panel, find participant you want to mute.

  3. Click More More buttonand then Mute.

Mute all participants

To mute all participants at the same time:

  1. In the call screen, click More More buttonand then Mute everyone.

You cannot unmute participants, so ask them to unmute themselves.

Note: When your microphone is muted, participants can still see you. You can mute your microphone and Pause your video at the same time.