Disconnect a participant
Sometimes you may need to disconnect a participant from a call.
Individual appointment or Consult Now
Individual appointment or Consult Now
To disconnect a participant from an individual appointment or a Consult Now call:
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From the main menu, select Waiting Areas and select or search for the one you need.
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Select the participant's name and then select Participants.
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Select the participant's name and then select Disconnect.
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Select Yes, to confirm the disconnection, or No, to keep the participant on the call and return to the waiting area.
Group consultation
To disconnect a participant from a group consultation:
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In the call screen, click People
. The People panel opens. -
In the People panel, find the participant you need to disconnect.
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Click More
Remove from call. -
Click Remove to confirm.
The participant disappears from the call and they see a message explaining that the call has ended.
Meeting room
To disconnect a participant from meeting room call:
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From the main menu, select Meeting Rooms and select or search for the one you need. The action menu opens.
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Select Participants.
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Select the participant's name and then select Disconnect.
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Select Yes, to confirm the disconnection, or No, to keep the participant on the call and return to the Meeting Rooms list.
