Disconnect a participant
Sometimes you may need to disconnect a participant from a call.
Individual appointment or Consult Now
Individual appointment or Consult Now
To disconnect a participant from an individual appointment or a Consult Now call:
-
From the main menu, select Waiting Areas and select or search for the one you need.
-
Select the participant's name and then select Participants.
-
Select the participant's name and then select Disconnect.
-
Select Yes, to confirm the disconnection, or No, to keep the participant on the call and return to the waiting area.
Group consultation
To disconnect a participant from a group consultation:
-
In the group consultation call screen, select
(x button) beside the participant's name. -
Select Remove access to confirm. The participant disappears from the call.
Meeting room
To disconnect a participant from meeting room call:
-
From the main menu, select Meeting Rooms and select or search for the one you need. The action menu opens.
-
Select Participants.
-
Select the participant's name and then select Disconnect.
-
Select Yes, to confirm the disconnection, or No, to keep the participant on the call and return to the Meeting Rooms list.
