View user profiles
If you are a system administrator or organisation administrator, you can view the user profile of any active user in your organisational unit.
To view an active user's profile:
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From the main menu, select Users and select or search for the user you need.
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From the context menu, select View Profile. The [User Name] profile dialog opens.
View a description of each field
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Description |
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Honorific |
The title the user places at the start of their name. Example: Ms, Dr, Professor |
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First Name |
The user's given name. |
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Last Name |
The user's family name. |
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Suffix |
Any post-nominal letters the user has. Example: FRCP, RGN, PhD |
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Waiting Area Alias
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The name the user would like non-staff call participants to see when waiting in a waiting area or participating in a call. Example: Triage Nurse, Doctor Jo |
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The email address the user signs in to the video call management console with. |
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Timezone |
The time zone of the user's location. |
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Profile image |
The image that displays during a call if the user pauses their video (except for group consultations calls). |
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The fields listed below are visible to system administrators. For more information about this role, see Roles and permissions. |
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Account Created Date |
The date on which the user accepted the invitation to create a user account for the platform. |
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Last Login Date |
The date on which the user last signed in to the video call management console. |
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Person Status |
The user's status in the platform: either Active, Invited, or Inactive. For more information about these statuses, see Users. |
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Invited By |
The name and email address of the person who sent the user an invitation to create a user account. |
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Excludes group consultation calls |
Details of the last 10 calls the user participated in. Details include:
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