Upload Logo and Pause Screen Image
This setting allows you to upload a waiting area logo and have it appear on the call screen during a call (except in group consultations), on the waiting area's screen in the video call management console, and on any emails sent from the waiting area.
Note: If you do not set a waiting area logo, the parent organisational unit's logo will display.
You can also upload the image you want service users A person who is seeking care or advice from a service provider via video call. A service user may be a patient, client, consumer, citizen, or similar. to see when you pause your video during a call (except in group consultations).
Upload a logo
To upload a waiting area logo:
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Make sure your logo is no more than 360 pixels wide x 110 pixels high.
Tip: Most standard image file types can be used, but the scalable vector graphic (.svg) image file type gives the best results.
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From the main menu, select Waiting Areas and select or search for the one you need.
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Select (Settings button) and then Logo and Pause Screen Image. The Logo and Pause Screen Image dialog opens.
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Under Waiting Area logo, select (Camera button) and then Upload image. Your device's file system opens.
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Select the image file you need and then select Open. The image appears in the Waiting Area logo field.
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Select Save.
Note: For group consultations, the logo appears during video call setup, but not during the call itself.
Upload a pause screen image
To upload a pause screen image:
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Make sure the image is no more than 800 pixels wide x 600 pixels high.
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From the main menu, select Waiting Areas and select or search for the one you need.
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Select (Settings button) and then Logo and Pause Screen Image. The Logo and Pause Screen Image dialog opens.
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Under 'Camera disabled' image, select (Upload image button) and then Upload image. Your device's file system opens.
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Select the image file you need and then select Open. The image appears in the 'Camera disabled' image field.
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Select Save.
Note: For Group Consultations, the 'Camera disabled' image is replaced by the service provider's initials, or (if set), profile picture.
Remove an image
To remove an image:
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From the main menu, select Waiting Areas and select or search for the one you need.
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Select (Settings button) and then Logo and Pause Screen Image. The Logo and Pause Screen Image dialog opens.
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Select (Upload image button) and then Reset image. The image is removed.
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Select Save.