Assign organisation administrators

If you are a system administrator or organisation administrator, you can add administrators to the organisational unit, view and edit their roles, and email them.

Tip: For a list of tasks administrators can perform, see Roles and permissions.

Add an administrator

Manage administrator roles

Email administrators

Add an administrator

To add an administrator to an organisational unit:

1. From the main menu, select Organisational Units and select or search for the one you need.

2. From the settings panel, select Manage Administrators.

3. Select Add Users. The Add Users dialog opens.

4. If the person you want to add:

   • does not have a user account for the video call management console, enter their email address in the Email addresses or names field. They will receive an email invitation to create a user account.

   • has a user account for the video call management console, enter their name or email address into the Email addresses or names field and then select their email address when it appears.

     Repeat this step as often as required, to add all the people you need.

5. Select the roles you want to assign.

6. Select Save. The person now appears on the Manage Administrators list, along with the roles you have assigned.

Tip: You can filter the list by selecting the Names column header and entering the first few letters of an administrator's name. That person will appear at the top of the list; other administrators will be shaded but can still be selected.

Manage administrator roles

To modify the roles an administrator has:

1. From the main menu, select Organisational Units and select or search for the one you need.

2. From the settings panel, select Manage Administrators.

3. From the Manage Administrators list, select the person's name.

4. Select Manage Roles. The Manage Roles dialog opens.

5. Select the roles you want to add to the person's account, or deselect those you want to remove.

   Note: Removing all roles will mean the person is no longer an organisational unit administrator.

6. Select Save. The Roles column of the Manage Administrators list displays your changes, and a confirmation email is sent to both you and the person whose roles have changed.

Email administrators

If you need to email all organisational unit administrators:

1. From the main menu, select Organisational Units and select or search for the one you need.

2. From the settings panel, select Manage Administrators.

3. From the Manage Administrators screen, select Email Users.

4. Choose one of the options:

   • Email all (opens default email client): Creates a new email message in your email system with all recipients (maximum of 50) listed in the blind carbon copy (BCC) field. If there are more than 50 recipients, this option is inactive.

   • Copy email addresses to clipboard: Allows you to paste the addresses into the To field of a new email message.

   • Download CSV list: Allows you to download the list of email addresses for bulk upload into another system.

5. The email, clipboard, or CSV list will contain the email addresses of all users. You will need to manually remove those addresses you don't need, to only include administrators.